We are looking for resourceful and service-oriented individual to join the Operations & Facilities Management Department which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will lead a team to provide after-death care services at government cemetery and crematorium offices.
You will be responsible for the following:
- Lead a team to work with the existing construction and consultant team to oversee the progress of the construction work and subsequently take over the Mechanical & Electrical systems/equipment and building facilities & structures in the various construction phases of the new crematorium at Mandai.
- Lead and manage a group of technical and operations staff in the safe and efficient operation of after-death facilities e.g. crematorium, cemetery and columbarium.
- Lead a team to manage appointed outsourced contractors and other parties involved in after-death related projects to achieve optimal maintenance standard
- Lead a team to oversee the maintenance of equipment and machineries to ensure smooth and efficient operations (e.g. overhaul of cremators)
- Lead and implement programmes and initiatives to address ground and operational issues (e.g. sanitation and cleanliness) at after-death facilities
- Review work process, and put in place systems to ensure efficient operations with no error, and to improve productivity and service standards
- Ensure compliance to the SOPs (e.g. cremation, burial, exhumation and pulverisation operations and maintenance of equipment) and workplace safety
- Lead and coordinate with external agencies in other operational work (Qing Ming operations, 7th month and other festivals operations, etc.) at Mandai Crematorium Complex / Choa Chu Kang Cemetery Complex
- Lead a team to engage stakeholders e.g. funeral services providers, contractors and attend to public feedback and enquiries, particularly handling difficult customers and putting up recommendations to challenging cases
- Track and monitor ground situations, including statistics collation and reports preparation
- Perform other duties assigned by supervisor
Requirements:
- Electrical/Mechanical Engineering background preferred
- Experience in leading and managing a team of at least 10 officers on operations and contract management
- Meticulous with strong critical thinking and problem-solving skills
- A good team player with excellent communication (verbal and written) and conflict management skills
- Resourceful and embrace growth mindset at work
- Have physical stamina to work in the field and withstand exposure to weather conditions
- Able and willing to work on weekends and public holidays, and to work in after-death environment
- Preferably with Class 2 or 3 license and is willing to drive available department vehicle for work purpose
As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.
To apply, please proceed to Career@Gov at:
https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-MANDAI-CREMATORIUM--COLUMBARIUM/Senior-Manager---Senior-Assistant-Director--Mandai-Crematorium-and-Columbarium----Contract_JR-10000029563
