RESPONSIBILITIES
- Attend to customers’ enquires / complaints through phone /email/ fax and ensure that necessary actions are taken and followed through.
- Prepare and generate quotation / charges for customers, Job Order Processing (JOP).
- Liaise with sub-contractors, customers and other related authorities / parties to ensure service are completed within timeline and to customer’s satisfaction.
- Sort out service reports upon completion and ensure they are well documented and uploaded to SMS system.
- Prepare service request form / SMS order for vendors / sub-contractors.
- Prepare shipping form for delivery of items to be delivered to customers.
- Reservations and bookings of air tickets
- Prepare and draw materials / parts for subcontractor or Technician / Engineer.
- Raise purchase requisition to obtain accessories, installation materials or parts which are required in the project / service jobs.
- Ensure orderly records are in order of all the work schedules and proper filing systems and documentations (for example: repair receipts, service reports, quotations, service request, etc.). Ensure all work schedule records, filing systems and documentations (For example: repair receipts, service reports, quotations, service request, etc.) are kept in order.
- Coordinate and maintain schedules for projects and service works for all the service personnel.
- Handling all equipment warranty claims.
- Perform other ad-hoc duties as assigned by the Manager.
REQUIREMENTS
- GCE ‘N’/ ‘O’/ ‘A’ Level with 3 - 4 years of related working experiences OR Diploma holder probably in Business Administration with 1-2 years of related working experiences.
- Computer literacy and good communication skill.
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212
