Job Summary
The Head of WRB Catalyst Programme is responsible to lead Wealth and Retail Banking (WRB) Data Centre (DC) Migration delivery. The role works closely with the TTO central program team, CIO domains, and the respective Hives (Business and Tech) to deliver on the outcome aligning to the architecture and infrastructure roadmap while ensuring adherence to overall program governance, approval process, timeline and budget allocation.
The overview of the responsibilities of the role are as follows:
· Ensures that plans established for programme are maintained / tracked to ensure the programme is managed in a manner that maximizes probability of delivery of the programme objectives.
· Supports the successful delivery of programme through effective facilitation, tracking and reporting.
· Responsible for management of issue/risk, timelines, financial, resource plan, and any other static data to various governance forums (i.e., Refinement Forum (RF), Steering Co, Quarterly Performance Reviews (QPR), etc.) with timely updates on project progress,.
· Responsible to conduct and run the Refinement forum (RF) and steering committee (SC) and keeping the senior stakeholder / sponsor in business and technology updated / informed
· Collaborate with other foundation program on the dependency impact across the programs (i.e., OBS remediation, Tech Simplification, IBS etc.) for risks and dependencies to be managed, tracked and raised in the appropriate forums.
Key Responsibilities
Strategy
· Deliver the application migration strategy for the WRB application estates via cloud migration, consolidation and decommission and new data center (DC) migration.
· Drive delivery and adoption towards new DC architecture standards and strategy for the bank
· Oversee and manage execution of the infra and DC migration, including resolution and timely escalation of blockers and impediments
Business
· Program delivery application rationalisation, modernisation and optimisation of infrastructure against OKR and approved budget
· Partners with Business / Hives to prioritise and deliver the transformation agenda within the Program budget allocated to the Hives.
Processes
Program Management and Governance Process:
· Provide executive level update to Business and technology sponsor in RWB
· Program Governance Process: Financial management via clarity and reconciliation against ADO work effort
· Change Management of scope, infra provision and budget in alignment with Program CAB Process
· SOW approval in alignment with Program DAB process
· Architecture and Design Approval in alignment with CTDA process
· Issue and Risk Management in alignment with GRAM framework and blockers forum with Account Executives via ADO
· Management of external program dependency on timeline / budget / impact – ICS, Obsolesces, Tech Sim, Keystone, SS1/21 regulatory compliance, country regulatory approval
· Prepare material and conduct / facilitate RWB program governance forum (ie. Refinement Forum, QPR update and Steer Co input and prep session for Business sponsor)
People & Talent
· Lead through example and build the appropriate culture and values.
· Be an effective agent of change and a role model within the bank
· Develop a people culture which encourages, and champions change among employees in the daily workplace
Risk Management
· Ensure a full understanding of the risk and control environment within the architecture, infrastructure, network and DC migration
· Identify, manage, and mitigate risk that would impact the overall portfolio success
· Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant committees
Governance
· Ensure adherence to bank-wide technology, DC requirements, security, and architecture standards.
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
· Data driven approach in tracking and driving delivery progress. Management of RWB application status, strategy, delivery status, milestone in central ADO and provide real time / regular updates to central program management team,
· Financial Management of 72M across 200+ Applications, 500+ resources for MD and non-MD aspect. Management of monthly plan vs actual for RWB forecast vs spent.
· Reporting and providing executive update, early detection of issue and escalation where required, worked closely
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Program Account Executive
· WRB CIO
· Global Head WRB Strategy and Programmer Governance
· Global Head of Engineering , WRB Chief Architect
· TTO Catalyst Program Directors
· WRB Digital Head, Business Hive Lead & Tech Leads
· TTO Catalyst Finance Head
Other Responsibilities
· Embed Here for good and Group’s brand and values in RWB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
Our Ideal Candidate
· Education: Bachelor’s Degree Preferably In Engineering and/or MBA
· Certifications: Project/Program Management Certification, Agile Delivery Management
· 18+ years in programme management
Role Specific Technical Competencies
· Program Management
· Financial Management
· Stakeholder Management
· Platform Engineering / Auto Deployment / DevSecOps
· Cloud Migration / DC migration
· Application Development / Delivery
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
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