Job Description
- Obtains history, gathers triage information, assesses and evaluates patient health concerns made via phone, fax, email or other modes of communications to
- determine right siting of care and provide health advice according to established guidelines and protocols
- Develops, implements, and evaluates a plan of care for each caller's presenting
- symptoms, Collects and analyzes data to establish health priorities and interventions.
- Streamline the triage process and shorten the waiting time for patients requiring Emergent care or Specialist consult.
- Maintains and safeguards confidentiality of patient health information and medical records.
- Communicates complex triage case with the relevant clinician.
- Network with the clinicians from clinical departments to establish and update clinical triage protocols,
- Provide daily updates and monthly reports of the Triage services.
- Provide regular in-house training and assist in preparing quiz for the department so as to improve the team's medical knowledge.
