Job Description:
We are looking for a friendly, energetic, and highly-organized individual to join our team as Clinic Front Desk Staff member. This role involves a variety of tasks, including greeting members, answering phones, managing member accounts, and maintaining a clean and organized front desk area.
Responsibilities:
- Greet members and guests upon arrival and assist them as necessary.
- Manage member check-ins and monitor clinic access.
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff.
- Assist in patientsign-ups, cancellations, and updating member account information.
- Provide information about gym classes, services, and policies.
- Handle cash transactions and process payments for services, classes, and memberships.
- Keep the front desk area clean, organized, and stocked with necessary supplies.
- Assist with clinic for potential members and guests.
- Resolve member issues in a professional and timely manner.
- Perform other administrative tasks as assigned by management.
- Work on Saturday and Sunday.
