You lead the development, implementation and evaluation of quality assurance and risk management, covering corporate governance and compliance policies and processes for our organization.
- Establish and maintain a quality and risk management framework that aligns with the organization’s vision, mission and values, goals, and complies with the relevant laws, regulations and standards
- Communicate and collaborate with internal and external stakeholders to convey quality assurance and risk management information and expectations, build trust and rapport
- Coordinate and conduct activities such as audits, assessments, reviews, investigations; and reporting and monitoring and improving the performance and outcomes of the organization and its services
- Identify, analyze and manage potential and actual risks and issues
- Develop and implement solutions and strategies to prevent, mitigate or resolve them
- Provide guidance, support and training to staff and managers on quality assurance and risk management best practices and processes, and fostering a culture of quality and safety across the organization
Requirements:
- A degree holder with certification in risk management or related credentials from a recognized professional association
- Minimum 5 years of relevant working experience
- Demonstrate knowledge and understanding of the aspects of compliance, governance and risk management
- Knowledge and experience in health care and/or NGO risk management settings will be an advantage
- Proficient technical skills to use various tools and applications to collect, analyze and report management data and information
- Good communication and interpersonal skills
- Meticulous and systematic in documentation
- Analytical and strong problem-solving and critical thinking skills
- Integrity to uphold ethical principles and values