Job Summary
Supporting the Property Director in administrative task including and not limited to attending enquiries, scheduling appointments, managing documents such as lease administration, assist with property inspections and marketing communication administrative task.
Job Description
Customer support
- Being the main contact point for customers responding to client inquiries with pre-set template following up on defects (for rented property), arrange repairs/purchase, answering phone calls, and handling emails.
- Source and manage vendors for purchases and repairs
- Schedule appointments, send reminders to customers and be on-site for property viewing
Listing Management
- Assist with the creation and maintenance of property listings on various platforms. Manage the social media platform such as Property Guru by uploading property photos and engage audience to Property Guru
Marketing Support:
- Assisting with marketing activities such as creating and distributing promotional materials.
- Manage the Director and the agents’ team social media accounts and marketing efforts, promoting properties and showcasing the agent's expertise.
- Create and generate leads with watsapp and maintain the database of leads by updating and sending relevant information
- Create presentation using power point
Transaction Coordination:
- Ensuring the completion of necessary documentation to support the transaction coordination process.
-Lease Document
o Responsible for management of leases which includes preparation and checking lease document, ensuring that the lease document are signed and returned promptly, monitoring the payment as required in accordance to lease document
o Stamping of lease document
- Updating Tenancy Schedule
Research and Analysis:
- Conduct market research of property marketing information and prepare reports for Director and agents or clients.
- Handle ad hoc assignments contributing to the overall efficiency and success of the real estate agent
Education
- Minimum N level or Nitec in services (business services or office skills)
Requirement
- At least 1 - 2 years of administrative experience with some customer support experience
- A self-starter who anticipates needs and ensures smooth operations for the agent.
- Proficient in MS office word, Excel and Power Point
- Good interpersonal and communication skills
- Proactive and self-driven attitude to take initiative and work independently. Demonstrating resilience and persistence in the face of challenges is key.
- Proactive , independent and highly organized with strong attention to details
- Able to start work within short notice period will be an advantage
To Apply:
Please forward your resume, a 1-5 minute video self-introduction detailing your relevant experience, and references to Ivy Yeo <[email protected]> or 85001366.
The work location is at Toa Payoh Hub
We look forward to reviewing your application and potentially welcoming you to our dynamic team.
Benefits
Hybrid work arrangement with flexible schedule.
Performance incentive bonus
