Service Description:
• Normal Office working hours only (Monday to Friday, 8:30 am to 5:30 pm – excluding
public holiday)
• Support maintenance of standard hardware & current off the shelf software
• Hardware support inclusive of the following:
o Desktop and Laptop
o Limited Smarthand support for server and networking devices
• Software support inclusive of the following:
o Microsoft client and server Operating System
o Anti-virus software
o Standard off the shelves software