Job Decription:
- Monitor, configure, troubleshoot and perform upgrades for SD-WAN devices.
- Handle customers’ technical enquiries as well as service-related enquiries.
- Perform troubleshooting and incident management and ensure they are resolved within the timeframes set by service level agreements.
- Maintain a comprehensive documentation of SDWAN configurations and troubleshooting procedures.
- Schedule updates for customer’s services.
- Manage customer’s configurations and execute changes or developments in their network or applications.
Job Requirements:
- Strong proficiency in network routing protocols as well as network security technologies.
- Experience in software-defined networks and cloud-based security solution.
- Certified in network such as CCNA or CCNP.
Applicants with more years of relevant experience may be considered for senior roles.
Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]
