Reporting to the Head of IT, you will be responsible for providing 1st and 2nd level system support and delivering all tasks required to ensure that the Club maintains a stable and uninterrupted technology environment.
Responsibilities:
- Manage and resolve support calls from staff in relation to the Club’s infrastructure, hardware, software and network.
- Assist with the installation, maintenance of all IT equipment and software.
- Assist with the monitoring and maintenance of all primary and backup/test systems to ensure stable uninterrupted operations and performance.
- Ensure all data, network and system security is maintained and ensure all backups and month-end audit process and reports are completed successfully and documented
- Maintain an up-to-date list of hardware and software inventory including system documentation, user guides and technical specifications
- Performs other related IT duties as assigned by the Management
Requirements:
- Possess a Diploma/Degree in IT or equivalent working experience. Entry level IT graduates are encouraged to apply.
- Good knowledge of computer hardware and software (especially Microsoft Server and 365)
- Resourceful, strong analytical and problem solving skills
- Service oriented, able to work independently and within a team
- Diligent worker and willing to learn
- Support end users after office hours when needed
We regret that only shortlisted candidates will be notified