Full-Time job - Natural health products industry
French company seeking support in sales and commercial administration/ operations - reporting to and assisting directly to the Managing director
Work location: Tai Seng MRT/ WFH
Position available immediately
- Company point of contact for clients and prospects, you will answer commercial questions by phone or email and you will arrange that the necessary info or required actions are shared with the company relevant departments involved (Accounts & Admin, Management, marketing, HQ, etc.).
- Collecting, processing, keeping up to date and following up on commercial information in our CRM database.
- You are responsible for the administration that results from our commercial activities and ongoing client (drafting Purchase Orders, Invoices, Packing List, shipping documentation, following up on payments, gathering client information, setting up client files, drafting contract renewals, proposals, reports, etc.)
- Inventory management for e-commerce activity and attending to occasional customers who come collect their orders..
- B2B (Distribution) and B2C (E-commerce) exposure. customers relationships (correspondence).
- You will work with the sales and marketing team to support them in their activities such as organizing events and following up on the commercial information that result from these activities. (Attend to and help organise events, product trainings and exhibitions etc.., draft presentations)
- You are a team player and will work closely with every department in the company, and maintain regular communication with everyone from the team (including HQ in France)
- You should be able to create report based on sales results/ performances.
Requirements
- Diploma or above, preferably graduated in fields related commercial/ administrative or 3-5 years working experience in similar position.
- Preferable experience working with CRM or ERP
- Fluent in English - Mandarin or French a plus -
- Good command of written English is necessary for correspondance with clients
- Strong communication and inter-personal skills – organised & good in planning
- Engaging personality able to build relationship with clients and prospects
- Team player you will be liaising with all departments in the company
- Good command of Microsoft Office Tools (Excel, Word, PowerPoint)
- You will be required to use Apple computer environment
- Hands on, positive and can-do attitude
