Responsibilities:
- To follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial clients
- To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
- Arrange and negotiate payment plans with customers
- Perform administrative duties, enquiries, accounts monitoring
- Update and maintain the Credit Collection System
- Any other ad-hoc duties assigned
Requirements:
- Candidate should possess at least a Diploma/'A'/'O' Level
- Good spoken English
- Excellent communication and interpersonal skills
- Service-oriented and results driven
- Enjoys working in a fast-paced environment
- A team player who is also able to work independently
