Looking for a job that enable you to study and work at the same time?
Our company is sponsoring for a Part-time Hospitality Diploma course that enable you to do that.
Job Description
- Review arrival/departure guest lists
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with guests
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservation, booking of tickets, etc)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Taking and checking reservations
- Replying emails regarding reservations
Job Requirement
- No experience needed.
- Require to be customer service oritented indviduals.
- Able to work shifts and weekends.
- At least O Level certificate
Hospitality Diploma course
- 7 months part time course
- 2 days to attend for course
