Job Description
- Manage the day-to-day operations pertaining to the areas of cleaning within the clients’ facilities.
- Provide support during events and the special occasions that require additional attention in terms of cleaning management
- Coordinate with Operations Director, Supervisor and Client to ensure quality service delivery
- Ensure cleaning teams adhere to safety measures during the cleaning operation
- Assist in budget planning for cleaning operations
- Compile and analyse relevant data to propose recommendations for cleaning process improvement
- Assist in development and review of operations plan to improve work procedures and quality service delivery
- Maintain stock and inventory
- Implement maintenance schedules for tools and equipment
- Facilitate effective work processions
- Assist in resolving existing contract conflicts
- Report potential risks on contractual changes to the management
- Guide teams to respond to major incidents and emergencies
Job Requirements
- Minimum of 3 years’ experience in Operations.
- Experience in a Facilities Management / Cleaning industry is an added advantage
- Proven track record in customer service;
- Bi-lingual in English and one other major language
- Excellent communication and interpersonal skills;
- Hands-on and a positive attitude;
- Technically independent with good initiative
- Class 3 driving licence
