Novena
Mondays to Fridays: 8.30am-6.30pm
1 year contract
The job holder will provide administrative and operational support to the Training & Engagement Division, and to handle and respond to queries from members of public and party candidates in a timely manner. You will also be involved in administrative work and other helpdesk services as required, to support the business functions of the organisation.
The job holder needs to have analytical skills to understand queries received through various service touchpoints and provide appropriate advice in accordance with existing guidelines and have strong writing skills to be able to craft professional replies to members of public and party candidates.
Requirements
- Diploma in any field
- Service quality mindset, with at least 3 years of relevant customer service experience
- Proactive team player with strong verbal and written communications and interpersonal skills
- Basic knowledge of MS Office applications (Microsoft Word, Excel, Outlook etc)
- Prior working experience in the Public Service Counters will be an advantage
- Must be prepared to work extended hours under pressure during the election period
- Singaporean only
To access our PERSOLKELLY GO Jobs App, please click on the following link:
https://go.persolkelly.com/job/apply/6185
**We regret that only shortlisted candidates will be notified**
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