Job Description:
• Attend to call centre hotline enquiries
• Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions
• Understand caller’s concerns and provide resolutions
• Generate daily call monitoring reports
• Deploy relevant personnel to site to look into the complaint, situation or incident as lodged through the call centre hotline
• Any other duties assigned.
Requirements:
• Able to work weekends and public holidays
• Good communication and interpersonal skills
• Able to work well in a team
Other info:
· Carpark operation and management services company
· Salary $1800
Allowances: attendance $250, meal $50, transport $60
· 12:30pm – 10:30pm (2 days off with every 4 days work)
· Hougang/Bartley MRT
Interested candidates, pls apply with resume in MS Word format
You may email to [email protected]
EA License No: 17C8809
EA Reg No: R1108561
