Responsibilities:
- Work closely with business units / product / functional team to understand new business needs
- Translate business requirements into technical requirements that encompass the end-to-end IT ecosystem
- Produce design impact analysis documentation that highlight changes in all impacted systems, and any potential changes on interface level
- Validate detailed design documents from engineers and developers, and oversee the implementation of the required changes from build, test to deployment
- Manage overall API framework & ensure and governance on all integration changes in the BSS/OSS stack
- Work with architect in building the solution roadmap and major changes to the stack
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements:
- Degree in Computer Science, Engineering or a related field
- Hands-on experience with software development and design documentation (such as sequence diagram, UML, ERD)
- Solid domain knowledge on BSS applications - which include portals, CRM, Billing, Order management with deep domain knowledge in portal/CRM. Additional knowledge in resource management and provisioning will be an added advantage.
- Familiarity with system integration via service bus or API management platform to external systems such as Billing, ERP, Payment Gateway and Enterprise Warehouse and Analytics
- Familiarity with Agile development methodologies
- Ability to articulate technical details to different group of people within the organization
- Familiar with standard frameworks such as TOGAF, TMF SID, eTOM and TAM
- Knowledge in fixed service provider products (MetroE, L2/L3 , Internet services, Managed Network/Security) and PaaS productization will be an added advantage
