Responsibilities
- Responsible for the timely collection of outstanding debts. Ensure debts is being payment within the credit term.
- Proactively build and foster strong relationship with internal and external customers on the outstanding accounts.
- Investigate and resolve discrepancies relating to non-payment of invoices.
- Prepare and sending monthly statements of account and reminder letter to customers.
- Monthly credit meeting including reviewing the pending account and no-show account, highlight to Management for disputes / problematic accounts.
- Report and alert any exceptional and problematic customers and apply appropriate actions to minimize bad debts.
- Prepare monthly AR reconcile, credit card commission, TA commission and shipping commission etc on timely and accurately basic.
- Perform credit evaluation and analysis for new customers and including quarterly credit review for existing customer.
- Any other ad-hoc assignments assigned by management.
