Our client - leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.
Job Details:
- Salary $2600
- 5 days per week (Monday - Friday)
- 9am - 6pm
- Location: Central
Job Responsibilities:
- Handle and resolve all customer queries received via phone or email effectively and promptly.
- Where first call resolution is not possible, follow up closely with internal parties for required resolution before reverting to the customer.
- Ensure that all customer queries and any follow-up interactions are logged into CRM accurately and timely.
- Achieve individual and team goals.
- Proactively escalate query trends or potential issues to team lead/manager
- Perform other assigned duties and/or project work.
Job Requirements:
- Minimum Diploma AND/OR 2-3 years of relevant contact center/customer servicing experiences
- Bilingual in English and Mandarin preferred to liaise with Mandarin speaking clients
- Strong communication skills
Interested candidates can kindly click to APPLY / email to [email protected]
We regret to inform only Shortlisted candidates will be notified.
HOONG XIN HUI R24121451
Just Recruit Singapore Pte Ltd - EA12C6295
