- Main support towards on-going projects related to marketing automotive services in the Asia-pacific region
- Market research of automotive trends and technology to form a strategy of product services offerings for Asia-pacific region
- Benchmark existing services programs and methodologies and propose recommended improvements to identify growth areas
- Support in the definition of online training strategies and development of training modules for China, Australia and ASEAN
- Monitor and evaluate training and helpdesk program’s effectiveness, success and ROI periodically and report on them
- Handles regional reporting for Technical Services Portfolio
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