Job Scope:
- Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
- Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
- Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
- Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
- Ensure on-time delivery, customer complaint and high service level fulfilment
Requirements:
- min Diploma/Degree in any discipline
- Possess min. 2 years’ working experience in order fulfilment / management, preferrably in a MNC environment
- Good interpersonal skills, customer oriented and a team player
- Proficient in SAP experience in Sales & Distribution (SD) module or Order-to-Cash (O2C)
- Proficient with Microsoft Office
Interested candidates please send your updated resume to:
Subject: Order Fufillment
EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599
