F&B SERVER
DUTIES AND RESPONSIBILITIES:
- Greet customers and presents them with the menu.
- Inform customers about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Take food and beverage orders from the customers and enters in Point of sale (POS) system.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed.
- Punch the orders on the POS machine and make sure to enter the special requirements made by the customers while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
- Communicate to customers and provide assistance with their queries ending to a cordial farewell during their departure; looking forward to the customers’ return.
- Coordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serve food and beverage to customers as per the course of order.
- Observes customers and ensure their satisfaction with the food and beverage, and service.
- Promptly respond to customers with any additional requests.
- Assist bus person with stocking and maintaining stock levels and side station.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Properly open and pour wine at the tableside.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the venue.
- Comply with health, safety and hygiene guidelines and regulations.
- Help other areas of the restaurant such as answering telephones where required.
THE PERKS
- 5-day straight shifts Monday to Friday.
- Staff meals.
- Midnight transport.
- Medical allowance.
- Uniform
- Staff discounts.
