Requirements:
- Manage the service and maintenance operations cycle.
- Act as the primary point of contact for client representatives regarding service and maintenance queries.
- Coordinate with internal parties to ensure resource allocation and project scopes are adequately met.
- Support and lead the service team.
- Manage service strategies, outline operational plans, allocate resources effectively, and monitor key performance indicators.
- Innovate team deployment and task allocation strategies to enhance service delivery.
- Oversee daily interactions with clients, aiming to exceed their expectations and improve engagement.
- Continuously identify opportunities to boost client satisfaction and strengthen business relationships.
- Understand each client’s industry, structure, and strategic goals.
- Manage various operational aspects of the service team.
- Ensuring timely and successful completion of service obligations to clients.
- Additional duties as assigned.
Responsibilities:
- With Diploma or Nitec in Electrical or Electronic Engineering
- At least 4 years of relevant working experience.
- Prio experience with Security Technologies (CCTV, Intrusion Detection Systems, etc)
- In-depth knowledge and experience with hardware and software.
- Experience with security systems configuring and programming applications is added advantage.
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]
EA License No: 13C6305
Reg. No.: R1985234
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
