Job Summary
FM Middle Office aims to deliver first class FM support as business enablement, product and process subject matter experts. Maintaining a continuous improvement mindset, ensuring accurate / timely trade lifecycle support via global Follow the Sun alignment to meet our obligations to clients, counterparties, and regulators.
The Data Analytics role aims:
· To provide Business Intelligence Analytics for FM Business, across the global footprint to help.
· drive process improvement, by understanding the end-to-end product lifecycle and the current touchpoints.
· Understanding of our clients and how we do business with them nature, behavior and patterns of our corporate Clients in order Business to make the right economic decision.
· To ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency / accuracy standards and good business processes / judgment.
Key Responsibilities
Strategy
· New business enablement and solutions, partner to deliver strategic FM initiatives.
· Constantly seek opportunities to improve global consistency, work closely with the Front Office and other support functions to close gaps and standardize processes.
Business
· Act as Auction Representative for the Bank on the ICE Benchmark Administration (IBA) gold (twice daily) and silver (daily) auctions in both a maker (inputting the Bank’s respective order entry) and checker (reviewing the proposed order entry) capacity. Cover the Bank’s respective House and Client positions accordingly on the WEB ICE Trading Platform and adhere to the IBA’s Rulebook and Code of Conduct that cover the Bank’s status as a Direct Participant on the Auction.
Processes
· Drive continuous improvement and innovate:
· Partner with Technology to deliver transformation
· Work with FM to identify booking model improvements and drive efficiency
Risk Management
· Operations representation for external/internal and regulator scheduled audits:
· Ensure Audit points are addressed within timelines
· Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
Governance
· Adherence to Ops Risk Framework standards of implementation and process management:
· Continuous review of procedures and booking model
Key stakeholders
· Trading and Sales
· COO
· Middle Office Management team and Product Leads
Other Responsibilities
· Embed Here for good and Group’s brand and values in FM Middle Office; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
· Support stakeholders to collate and produce Product metrics,
· Periodic circulation of Weekly / Monthly reports (as consented / agreed by central product team) to Middle Office, FM Sales, FMO, for their consumption and usage, with a view to improve performance and facilitate client discussions.
· MIS dashboards supporting stakeholders ability to act on and guide prioritization of efforts against scorecard deliverables
Our Ideal Candidate
· Diploma or Any Graduate Degree from a recognized University
· 1+ Year Experience in Banking and understanding of Financial Markets
· In depth knowledge of Power Bi
· Excellent verbal, presentation and written communication skills
· People and service oriented. A team player.
· Proactive and solution driven
· High level of integrity and professionalism, with High attention to detail
· Ability to prioritise competing demands
· People and service oriented, a team player with a high level of integrity and professionalism, high attention to detail
· Excellent verbal, presentation and written communication skills
Role Specific Technical Competencies
· Data Science
· Data Analysis Tools
· Digital Transformation
· Problem Solving
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
