DSC Clinic (31 Kelantan Lane), our outpatient clinic for the diagnosis, treatment and control of Sexually Transmitted Infections (STIs) in Singapore.
Roles and Responsibilities
• Assist the Clinic Executive (CE) to manage daily clinic operations.
• Perform STI screening (Triaging).
• Perform registration, billing and appointment booking for patients.
• Assist to prepare & issue daily cash float and handle cash collection.
• Assist to monitor clinic queue performance and consultation waiting time.
• Assist to review patient flow & clinic work processes
• Perform infection prevention practices on work areas, equipment, staff and patients
• Assist to attend to patients' feedback.
• Supervise PSAs at counters.
• Assist to schedule duty, leave rosters and deployment of PSAs.
• Assist to gather IT requirements and train PSAs in using the IT systems
• Assist to perform audits for patient safety and quality service improvement.
• Assist to liaise with Facilities Management for minor works and cleanliness matters.
• Assist to conduct regular staff roll call and pep talk sessions.
• Serve in relevant committee as assigned.
Job Requirements
• Diploma in Business Studies or its equivalent
• Frontline counter experience preferred
• Proficient in Microsoft Office
• Good communication and interpersonal skills
