Job Summary
The role will primarily involves hunting, winning and acquiring new business and customers for the organisation, lead the engagement and grow assigned customers, lead and prepare customer quotations and proposals, increase the organization's revenue, volumes and gross profit, execute business development strategies and tactics, and assist management and leadership in the formulation of sales planing, tactics and strategies when required.
Job Description:
Primary Functions
- Hunt, win and acquire new business and customers for the organization
- Lead the engagement and grow assigned customers in country
- Maintain positive and close relationships with all assigned customers
- Lead and prepare customer quotations and proposals
- Meet targets and/or increase the organization's revenue, volumes and gross profit
- Execute business development strategies and tactics
- Assist management and leadership in the formulation of sales planing, tactics and strategies when required.
- Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
- Manage and analyze the performance of owned customers, identify the need for action and execute these actions
- Support and/or enable the growth of assigned accounts regionally or globally if required.
Secondary Functions
- Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.
- Work on tenders/RFQs/Bids if required
- Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
- Contribute ideas on process improvements & implementation of related improvements.
- Internal stakeholder management
- Execute and manage all other jobs as assigned by immediate and dotted line superiors.
Job Requirements:
- Degree level or equivalent with certification in Logistics and/or Supply Chain would be an added advantage
- More than 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.
- Working knowledge of freight forwarding and/or logistics related operations and selling process is a must
- Knowledge of customer retention and experience in dealing with customers
- Strong customer focus and service ethics
- Good records in execution of successful sales development strategies
- Proactive, independent and able to multi-task and work in a startup environment
- Proficient in use of Microsoft Office applications.
- Good interpersonal skills, accountable, initiative and willingness to learn
- Good consultative sales techniques and well-developed negotiation skills
- Ability to operate effectively in a rapidly growing and dynamic changing environment
- Excellent written & verbal communication skills with the ability to communicate, present and influence all levels of the organisation, including executives
- Ability to handle the competing requirements of different stakeholders and work collegiately
- A proven disciplined self-starter with the ability to work autonomously and/or remotely
- Good team player with positive working attitude
- Proficient in Microsoft Office applications
HOW TO APPLY:
Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]
Please state your availability, current & expected salaries for processing purpose.
All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.
Tay Bi Hui Avery
Reg no: R23112677
EPS Consultants
95C5630
