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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Tibco BW6 L3 Support
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Tibco BW6 L3 Support

Tata Consultancy Services Asia Pacific Pte. Ltd.

Must Have

  • Min 2 years experience in TIBCO BW6
  • knowledge of TIBCO CE
  • Completely aware of ITIL process

Good to Have

  • Having knowledge of API Management
  • Having knowledge of Java Microservices
  • Worked in Azure DevOps

Roles & Responsibilities

  • Incident Management P1 P2
    Managing Tibco as a platform doing upgrades
  • Create new flow setups in different environments DEV,QA and PROD
  • Upgrade of Tibco to higher version
  • Deployment hotfixes from vendor
  • Implement security model, backup and failover/recovery operations for Tibco platform
  • Configuring connectors
  • Patch installation and pre and post checks after patch installation
  • Experience with Monitoring and Performance tuning tools
  • Manage the DEV/QA/PROD environments with high availability.
  • Manage the deployments in all the environments DEV/QA and Prod
  • Re-produce the anomaly in the integration / Quality environment,
  • In case of erroneous escalation by the L2 support, complete the associated support
  • Documentation to prevent it from happening again,
  • Qualify the incident and, if necessary, re-classify it as a request for evolution and log it in the Integration Platform evolution backlog

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