Salary: Basic $3,300 - $3,500 + VB
Time: Monday - Friday (8.30am to 5.30pm)
Location: Eunos Techpark
Responsibilities:
- Provide expert assistance to customers with inquiries related to our electronics products.
- Collaborate with the engineering team to address technical questions and concerns.
- Liaise with the production team to align shipment dates and ensure timely deliveries.
- Update customers on shipment progress on a weekly basis.
- Communicate any potential delays and work towards solutions.
- Collaborate with the store team to update and pull shipments from the system.
- Arrange and coordinate the delivery of products to customers.
- Maintain accurate and up-to-date sales data in the system.
- Generate reports as needed for analysis and decision-making.
- Work with customers to ensure timely payments.
- Send invoices to customers and follow up on outstanding payments.
- Receive and process customer purchase orders.
Requirements:
- Minimum of 3 years of experience in customer support within the electronics industry.
- Familiarity with electronics products and their technical specifications.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Detail-oriented with a focus on accuracy.
- Ability to work collaboratively in a cross-functional team environment.
- Proficient in Microsoft Office Suite and other relevant software.
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.
https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data
We regret to inform you that only shortlisted applicants would be notified.
Dynamic Human Capital Pte Ltd | EA License No.: 12C6253
Toh Qiu Wei | EA Personnel No.: R23116260
