responsibilities
- Process customer complaints patiently
- Plan alternative recipes for customers with special dietary needs
- Check food and beverage supplies and place orders when needed
- Track and order shipments
- Communicate and build strong relationships with vendors
- Adhere to food, health and safety standards
- Plan, hire, train, oversee and manage the members of staff
- Oversee and supervise the welcoming of customers
- Always strive towards an exceptional customer experience
requirements and qualifications
- 2-4 years of experience in similar role
- Customer oriented approach
- Excellent communication, interpersonal and leadership skills
- Critical thinker and problem-solving skills
- Team player
- Good organizational and time-management skills
