Responsibilities:
- Manage Day to day operations Infrastructure on Microsoft Platform - AD, GPO, WSUS, Netbackup and Vmware etc
- Manage monitoring infra using SolarWinds for all VMs and OS services.
- Work with cross-functional (Apps, Network and Cyber Security) teams for service request or incidents.
- Monitor system performance, troubleshoot issues, and implement necessary fixes or enhancements.
- Conduct regular system health checks and capacity planning to anticipate and address potential bottlenecks.
- Implement security best practices and ensure compliance with industry standards.
- Collaborate with vendors and technical support teams to resolve complex technical issues.
- Document system configurations, processes, and procedures for knowledge sharing and future reference.
- Perform monthly patching cycle.
- Resolve all incidents within SLA.
Requirements:
- Minimum four (4) years of IT experience, with three (3) years of server and virtualisation platform operations management experience; and backup infrastructure operations experience.
- Patch management experience for Windows systems.
- Strong Working knowledge on VMWare Cluster, Storage LUNs creation.
- Working Knowledge monitoring tools like SolarWinds, for day-day monitoring and incident resolution.
- Knowledge on CyberArk PIM process.
- Preferably possess patch management experience for Linux/Unix systems and patch automation experience.
- Preferably VMWare Certified Professional, Microsoft Certified System Administrator or equivalent.
- Preferably have experience in an enterprise organisation, managing more than 1000 systems.
- Ability to operate odds hour and standby duty
- Team Player
