JOB DESCRIPTION
The Operations Manager leads a team of Administrative Support and Logistics staff and ensures that the daily operations of the company are carried out smoothly.
JOB RESPONSIBILITIES
· Manage a team of 4 staff to handle the functions of Administrative support, Logistics, Human Resource & Procurement
· Assist in the implementation of all environment, health and safety programs of the company, in the capacity of EHS representative
· Ensure compliance to the Personal Data Protection Act, in the role of Data Protection Officer
ADMIN
· Monitor submission of invoices and ensure that high value invoices are submitted in time for payment
· Assist in payment collection of overdue invoices
· Maintain an effective To Do List system and to keep it updated at all times
· Ordering of stationery and printing of office & marketing collaterals
· Weekly check of SAP system to ensure there are no mistakes in entries made by staff
· Safe keeping of company cheques and cash
· Checking of mailbox and posting of mails
MANAGERIAL
· Work closely with the Managing Director to set and/or implement policies, procedures and systems and to follow through the implementation
· Communicate all operating policies and/or issues at company meetings
· Research alternate methods of productivity, efficiency & continuous improvement
· Submit reports and updates to the Managing Director
· Check quotations prepared by team and authorise high value quotations up to a value of SGD 10,000
· Review and approve tender documents up to a value of SGD 50,000
· Signing of Quotation acceptance for purchase of services or miscellaneous items up to a value of SGD 1,000
· Prepare and sign Decontamination certificates for return of Blood Chemistry analyser to factory
LOGISTICS
· Oversee the day to day deliveries of goods done by the delivery man to the various customers and step in if any issues arise
· Oversee the running of the warehouse and store operations
· Follow the quality procedures and standards with respect to GDPMDS, ISO 9001 & ISO 14001
· Supervise the Goods receipts from Suppliers
SALES & SERVICE SUPPORT
· Overall responsibility for company LinkedIn page including developing and posting content and ensuring identified objectives are met.
· Maintain good relationship with sub-distributor in Indonesia
· Serve as primary point of contact when there are escalated customer issues related to goods quality, customer service and mishaps.
· Communicate customer issues with the team and devise ways of improving the customer experience, including resolving problems and complaints
Requirements
- Min NITEC / Diploma / Degree in any courses
- Min 6 years of experience of office operation / Administrator / secretary / Clinic manager / Assistant Manager (MMD/Purchasing department of hospitals) expreience
- Experience in healthcare / Medical device / pharma industry is preferred
Basic salary range: $5K to $6K
Medical Device industry
Interested candidates, please forward your resume to [email protected]
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)
