Job Description
- Monitor & analyze system performance in accordance to the prescribed processes and procedures
- Identify & dispatch Field technicians to affected stations island wide
- Perform data mining & preparation of technical reports
- List and analyze cases, escalate to relevant department if necessary
- Suggest appropriate solutions and direct unresolved issues to alternative resources
- Assist with building management duties when required
Job Requirements:
- Minimum GCE "N"/"O" levels, Higher Nitec/Nitec in any industry
- Possess good computer skills mainly Microsoft Excel, Word & Powerpoint
- Control Centre/Dispatcher background with analytical skills is an added advantage
- Pleasant personality, able to work and communicate well with different levels
- Require to work on shift, including PH & weekends where assigned
- No experience required, training will be provided
