Ensure that the restaurant operate efficiently and profitably, achieving targets set by the company.
KEY RESPONSIBILITIES:
· Responsible for business performance of the restaurant in achieving budget and maintaining operating costs.
· Analyse and review menu with Li Bai Executive Chef regularly for popular and unpopular items and make appropriate recommendations for new listing, keeping abreast of market trends.
· Assist to organise marketing activities, such as promotional events and discount schemes.
· Create and execute plans for department sales, profit and staff development.
· Coordinate entire operation of the restaurant during scheduled shifts.
· Deal and resolve customer complaints tactfully and update the F&B Management accordingly.
· Check on guest’s satisfaction and solicit for feedback, and maintain database of guests on their dining preferences.
· Implement effective systems to prevent breakages and damage of operating equipments.
· Ensure that the outlet is adequately equipped with operating equipments and restaurant accessories to support the operations.
· Maintain high standards of quality control, hygiene, and health and safety.
· Any other duties assigned by Director of F&B.
