1. Role Description
An operations manager is a key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.
2. Specific Responsibilities
· Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
· Develop, implement, and maintain quality assurance protocols
· Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
· Actively pursue strategic and operational objectives
· Ensure operational activities remain on time and within a defined budget
· Track staffing requirements, hiring new employees as needed
· Oversee accounts payable and accounts receivable departments
3. Competencies
· Assessing and analyzing operational budgets to find ways to minimize expenses and optimize profits
· Assist in managing the online presence of the business, updating events, promotion in the social media
· Develop, implement, and review operational policies and procedures
