Customer Relations Officer (Call Center) - 2 years contract
5-day work week shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH
Responsibilities:
•Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
•Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
•Ensure proper recording of co...