- Direct and monitor the work flow of the entire office.
- Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
- Develop and manage operating budgets.
- Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports—all with full support of corporate office.
- Ensure training and direction for new and existing sales members.
- Act as a liaison between the customers and operations staff.
- Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
- Monthly financial analysis: including determining overall success of current customer profiles.
- Ensure all necessary documentation is accurate and timely.
- Act as a player and a coach – bring on new business, in addition to coaching the sales representatives.
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