Key Responsibilities
- Monitoring our live telemedicine services
- Analysing performance KPIs to maintain and improve our service standards
- Onboarding locum doctors to our telemedicine platform
- Providing live operational support to our internal and external stakeholders
- Troubleshooting basic technical issues relating to our telemedicine services
- Assisting with overall operations needs
Qualifications & Requirements
- Diploma with working experience in the healthcare industry preferred
- Excellent communication and interpersonal skills
- Proactive and solution-oriented
- Able to multitask and prioritise efficiently
- Open to working staggered shifts, including weekends and public holidays
- Pleasant and cheerful personality
You will also get to enjoy the following:
- Healthcare and insurance benefits
- Incentives for good individual and team performances
Why Join Us?
We are A GREAT & BEST PLACE TO WORK! 92% of our employees say we are a great place to work compared to 53% of employees at a typical Global company. While people are at the centre of what we do as an organisation, we can only do so if we do right by our people. And we know we can only get better by bringing in talents like you to grow together as we strive to become the healthcare provider and the employer of choice.
If you join us, you will become part of a diverse and inclusive team of passionate healthcare and technology professionals, a number that has been growing since we started in 2017. As we embark on our growth plan in the region, we will more than double our team as we move into 2023. Our team is led by some of the most experienced individuals in their respective fields.
What should you do next?
Go to our career page at tinyurl.com/wcgcareers, hit the apply button and we will be in touch!
