The individual is required to handle customer inquiries/ request for quotation, bookings, and coordination. It would include create bookings in Company’s proprietary freight forwarding system, and coordinating with carrier, depot, trucking, insurance, and customs clearance.
The individual will also need to do BD activities with the intent to grow the topline.
1.Handle full set of import and export and all teh shipping documents such as BL,DO ,Permit and etc
2.Prompt Response and close communication with vendors, customers, carriers and
overseas agents
3. Offer solutions to client for shipment /space
4. To resolve routine and non-routine issues or complaints from customers.
5.Sourcing and negotiation of rates
6. Billing and closing of job files
7. Accurarcy checks on job files in in-House Freight Management System
8. Prepare Reports
9.Provide guidance and solution to juniors
10.Top Line Growth and Responsibilities through retention and penetration efforts, and
business development with Network Agent Partners and House Accounts.
11. Perform ad hoc duties as assigned by management
Qualification and Experiences
- Minimum 2 years working experience in Freight Forwarding
- A general diploma in Freight Forwarding / Logistics is preferred. However, candidate
without above qualification but with multiple years of proven relevant track records will
be considered too.
- Proficiency in English and 2ndLanguage skills
- IT Savvy
- Working knowledge of Import and Export processes.
- Ability to keep up the pace and stay efficient at the same time is required.
- Ability to find suitable solutions that work for the situation at hand.
