As a Cloud Engineer, you will deploy and work on various cloud-based SaaS products and integrate them to into various IT environments. This will involve the evaluation and implementation of both new initiatives and migration of on-premises applications to the cloud. In supporting day to day business needs, you are also required to manage and perform administration of the cloud environments ranging from compute resources, email security, backup/restore and patch management. You are expected to perform project managment and work with different customers to provide technical service.
Job Responsibility:
- Deploy and manage/administrate various brands of cloud-based SaaS products.
- Assist/lead various projects to meet the requirements/timelines.
- Provide presales support and technical demonstration across various cloud-based SaaS products to different customers.
- Support incident/issue management and handle escalation from L1 Helpdesk Support Team.
- Support change implementation (includes system patching and upgrades, configuration changes and enhancement etc), and service request.
- Maintain and update operational documentation if required.
- Working location is near central but expected to work at different locations across Singapore.
Job Requirements:
- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- Preferable to have a minimum of 5 years of technology experience with at least 2-3 years hands-on technical roles and knowledge supporting Cloud infrastructure operations and cloud services.
- Experience in Backend IT infrastruture (Servers with Basic IT Networking) is a plus.
- Proficiency in Microsoft Office Products (Excel, Word, PowerPoint, Teams) is a fundamental necessity.
- Any other related professional/technical certification/qualification will be advantageous although not mandatory.
Competencies:
- Self-motivated with the ability to prioritize and meet deadlines.
- Proven ability to be flexible and work hard, both independently and in a team environment.
- Excellent written and verbal communication skills.
- Confident, articulate, and professional speaking abilities (and experience).
