The Senior Room Attendant is responsible for the immaculate upkeep and cleanliness of guest rooms and guest corridor, presenting a clean and welcoming environment. He/she will always provide sufficient supplies in every guest room and attends to guest requests. He/she will self-inspect rooms for guest arrivals.
Primary Responsibilities
· Ensures guestroom and guest floors corridors are immaculate, clean and comfortable
· Ensures all required guest rooms are ready prior to guest arrivals - cleaning and releasing of clean rooms
· Effectively communicates with Housekeeping Supervisor on issues and challenges during shift work
· Ensures all assigned rooms (check-out or make-up) are completed before the end of shift
· Ensures section corridor carpets are vacuumed daily after room cleaning
· Ensures trolley is clean and properly stocked up for the next shift
· Ensures scheduled deep cleaning task are completed
· Ensures guest privacy are respected
· Observes and anticipates guest’s needs in a discreet and non-intrusive manner, offering prompt, efficient and personalized service to our residents.
· Ensures observed preferences of guest are communicated with the Manager for follow up and recording in guest profile.
