- Handle daily phone call.
- Able to dealing with customer’s feedback.
- To answer customers’ enquire and complain promptly.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
- Daily office admin work.
- To be a good listener and able to interacting with a diverse group of customers and colleagues.
- Quick response to customer’s issues by actively find a solution and making a right decision
- Preparation of sale and sale-related reports on a timely basis.