Responsibilities:
· Technical support services for DevSecOps/Integrated Application Lifecycle Management (iALM) system;
· Monitor and maintain iALM applications and its infrastructure in production and non-production environment;
· Troubleshoot and resolve iALM incidents raised by users as per SLA;
· Create DevSecOps workflows based on the ALM workflows;
· Liaises with the iALM product IT support when necessary;
· Ensure integration and connectivity of iALM with other systems;
· Provide training for users on updated iALM workflows, features and recommend best practices;
· Report weekly status on issues status and system resources utilization.
Requirements:
· Tertiary qualification in Information Technology or Engineering;
· Technical skills in scripting for iALM applications, GitLab, Jira, Confluence and other DevSecOps tools;
· Understanding of Software Development Lifecycle (SDLC)/QA processes;
· 2 years experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage;
· Good analytical and problem solving skills;
