About ACP
ACP is the leading provider of Learning Management System - LMS, E-learning, Website Development and ICT Solutions. In our current day and age, the evolution and adoption of technology in jobs worldwide have enabled us to streamline job processes and increase organizational efficiency as we receive instantaneous information from the web. As such, digital literacy is a crucial skill that must be imparted to the next generation. We strive to embrace technology to empower every individual to learn in our borderless world.
With your help, we can bring training to you and you to training. If you have a strong background in IT with a passion in sharing your skills and experience to educating the youth, this job is for you! Join us in equipping the young with the right skillsets to build a better tomorrow in our technologically sophisticated world. Together, we can create a brighter future for the next generation.
The Role
The IT Administrator's role is to manage the day-to-day IT support in the Client Services department.
· Answer and log all support calls into the Helpdesk System
· Provide 1st and 2nd level support and escalate to the next level if problem cannot be resolved
· Setup and provide technical support for all computers standard software issues
· Procurement and disposal of all IT related hardware and software
· Source and obtain hardware and software quotations
· Setup and provide technical support for all office and production printers
· Provide support for Windows account management Video Conference and Mobile devices
· Maintain accurate IT and user inventory/data records.
· Coordinate with vendors for the procurement and servicing of IT equipment.
· Conduct analysis and troubleshooting for application and system failures.
Job Requirements
· Degree/ Diploma in Computer Information Technology
· Minimum 2 years of system administration experience in a medium size networking environment
· Hands-on experience such as Windows and Linux
· Experience with MS Outlook in a Microsoft Exchange Environment
· MS Office 2021 and/or Windows 10 OS and basic switches and networking
· Experience in Web Content Administration and Video Conference
· Able to troubleshoot hardware and software issues with minimum supervision
· Singaporean and PR are welcome to apply
You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.
