Systems Programmer (Backup)

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Assigns technical tasks and manages delegation for technical issues,
• Animates the team to encourage collaboration and sharing of best practices,
• Has a role in supporting technical skills development and provides training when required.
• Supports new technologies and leverages them to provide consistency of service across streams,
• Manages service improvements for all Unix/Linux services supported throughout the organization,
• Documents, reviews, maintains and shares relevant technical information to the team
• Provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• Implements and develops improvements
• Focuses on automation and optimum use of the team to improve efficiency,
• Drives and delivers root cause for any high severity issue,
• Reviews technology changes to identify potential risks,
• Is responsible for problem management and resolution.
• Maintain programmable code outlined in technical instructions and specifications for operating systems.

As an experienced professional in Storage Services, he/she:

• Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• Is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• Engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• Facilitates transformation projects and suggest future directions for new areas of improvement and change,
• Guarantees the production readiness and license to operate of new projects and solutions,
• Is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• Actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into business operations,
• Actively assist in identifying the most technical skilled candidates for open roles,
• Technically coach and develop partner resources to improve quality and productivity,
• Defines the technical skillset required to support business technologies.

As the escalation point of contact for Clients, he/she:

• Manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

• Complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
• Completes all mandatory training as required to attain and maintain competence.

Job Qualification

Mandatory track record

• 8 – 10 years’ work experience relevant to enterprise level Backup platforms in particular DELL/EMC Networker and HPE StoreOnce VTL environments. Hands-on knowledge in Data Domain will be advantageous.
• Should be a subject matter expert in specific or relevant
• DELLEMC Networker.
• Backup Cloning and Replication.
• Backup Solutions for Disaster Recovery.
• VTL Appliance Operations.
• Experience supporting and troubleshooting medium to large scale, multi-site, enterprise Backup technology environments including Backup services for SAN/NAS.
• Experience on Backup storage capacity planning, performance analysis, monitoring, reporting.
• Very good experience in supporting and managing the replication and other copy services.
• Scripting skills/Automation knowledge to ease the operations.
• Knowledge on multiple operating systems like Windows, Linux and UNIX.
• Hands on experience of working on monitoring tools / management platforms.
• Good understanding of operational framework like ITIL/ITSM, operations process.
• Relevant certifications a must (either of DELLEMC or other relevant enterprise grade Backup solutions)
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.
• French language proficiency would be seen as an advantage.
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241