Responsibilities:
- Installing and configuring client computer systems.
- Responding to client IT support requests.
- Meeting with clients to diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions, software issues, and networking problems.
- Maintaining good client relations.
- Tracking and managing work records.
- Compiling job reports.
Requirements:
- Diploma in Engineering (Computer/Telecommunication) or equivalent.
- Min. 1 year of working experience in the related field is required for this position.
- Basic troubleshooting skills
- Work on shift duty 24x7
- Travelling to sites
