Overview
As a Humane Grooming Specialist, your primary role involves caring for the animals' grooming needs while curating a grooming experience that supports their emotional needs through an empathetic, evidence-based approach - all with the goal of helping pets build resilience and confidence towards grooming procedures in a humane, sustainable way. More often than not, pets come through our doors with past emotional baggage that makes grooming more triggering for them. You possess the empathy, patience and resilience to support even the most sensitive of pets, and the people skills to collaborate and guide pet guardians in the journey.
A day at work
‣ Conducting thorough, thoughtful pre-groom assessments and post-groom reviews with pet guardians
‣ Assessing, identifying and preventing triggers within studio environment and grooming procedures
‣ Working in a team and/or independently to perform humane pet grooming procedures
‣ Utilising empathy and resilience in providing grooming care for high stakes, special needs pets
‣ Supporting pet guardians with their questions and concerns
‣ Studio duties (i.e. getting studio and grooming space ready for each pet & guardian, studio and equipment cleanliness, closing duties)
‣ Retail duties (i.e. learning about products and making effective recommendations based on needs, offering authentic hospitality, managing payments, upholding retail aesthetics & cleanliness)
You will work with dogs at Bubbly Petz and cats at Hey Good Cat on different days with reference to the schedule (they're right beside each other :))
Qualities we're looking for
‣ Possesses strong sense of empathy, responsibility, integrity, is detail-oriented and open-minded
‣ Believes in kindness and non-aversive treatment to animals
‣ Believes in sustainable processes, not quick-fixes
‣ Ability to sustainably support pets in stressful situations with patience, resilience and compassion
‣ Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a uplifting and nurturing culture for all
‣ Desire to learn (learning curve can be steep!) and proactive in self & professional development
‣ Good judgement and problem solving skills
‣ Comfortable interacting with both dogs and cats
‣ Comfortable with human interactions, too
‣ Willing to adhere a cruelty-free and plant-based lifestyle in the studio premise
In addition, applicants should be
‣ Min. 18 years old, Singaporean or PR
‣ Proficient in written and fluent in spoken English
‣ Can commit 3-4 days/week including a weekend day
‣ Able to work longer-term (At least 12 months)
‣ No prior experience required - knowledge and experience with animal behaviour and/or grooming is a bonus
Takeaways and Remuneration
‣ Trailblazing the humane grooming movement
‣ Being one of the firsts to learn and hone this pioneering approach with mentorship and training
‣ Deeper understanding into the science of safety to build better relationships with animals, people, and yourself
‣ Confidence to provide grooming care for pets of a spectrum of physical and emotional needs
‣ $10/hr (1.5x if workday falls on PH) with performance reviews & increments
‣ Staff discounts
‣ Simple plant-based lunch included (but BYO plant-based meal if you prefer)
