Responsibilities:
- Develop, implement, and maintain robust operational risk management frameworks
- Define and manage operational risk policies, standards and processes, in accordance with the company’s lines of business and striving for the right balance of business growth, customer experience as well as our risk control bottom line.
- Perform operational risk identification and assessment in business units for new products, processes and initiatives.
- Conduct periodic reviews to identify, assess, and mitigate operational risks across all business units and processes to ensure adherence with the Company’s standards.
- Collaborate with cross-functional teams to enhance risk awareness, promote a culture of risk management, and drive continuous improvement initiatives.
- Monitor key risk indicators, incidents, and emerging trends, providing timely insights and recommendations to senior management, and be a trusted operational risk subject matter expert on control related matters.
Requirements:
- Minimum 8 years of proven experience in operational risk management, control management, product control, audit or compliance within the fintech, banking, or financial services industry.
- Take accountability and possess the courage to challenge risk-decisions made by senior stakeholders, from a 2nd line of defence perspective so as to uphold the value of integrity and be able to discharge responsibility professionally.
- Excellent analytical skills with the ability to identify, assess, and mitigate operational risks effectively.
- Exceptional communication, interpersonal, and stakeholder management skills, able to influence and collaborate across all levels of the organization.
- High degree of initiative and strong ability in dealing with ambiguity and operating in a fast-paced digital environment.
- Problem-solving, positive and constructive attitude is a must.
