Company : MNC in engineering and regional spare parts service center
Working Hour : 8.30am to 5.30pm (Mon - Fri) / Tampines (Beside MRT)
Remunerations : Up to $4,500 + 13 mths Aws + 2 times V.Bonus payout + $200 mthly fixed allowance + yearly increment + permanent staff benefit
Responsibilities:
- Provide supply quality for goods and services towards customer satisfaction.
- To support Manager on monthly report creation and analysis.
- To support Manager on handling daily operations issues.
- Provide quality customer service support to customers over e-mail and phone.
- Handle customer enquiries efficiently and escalate issues promptly when required.
- Able to perform sales order management for customers’ orders.
- Able to perform allocation of stocks and arrangement delivery for customers’ orders.
- Conduct regular meeting with customers for close communication.
- Able to perform problem solving skills for customers.
- To create and analyze monthly report on Customer Service related activities.
- Able to promote/recommend new product to existing customers.
- Any other ad hoc tasks and projects assigned.
Requirements:
- Degree, Diploma in Business or any relevant discipline
- At least 3 to 5 years of relevant experiences on order processing and delivery arrangement, customer relationship management.
- Customer oriented with strong communication and interpersonal skills.
- Experience in handling customers’ inquiries and claims by emails and phone calls.
- Hardworking and highly initiative.
- Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.
- Experience in SAP will be an advantage
- Team player and also able to work independently.
JOB ID : L6879W4R
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed Word format to [email protected]
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building Singapore 049705
DID: 6950 9725
http://www.peopleprofilers.com
Georgez Josiah LIM
License Number: 02C4944
Registration Number : R1108994
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