The Department and position
The department is responsible for development and maintenance of Capital Market applications used by worldwide users.
In a challenging and multicultural environment, the candidate will mainly provide functional and technical expertise on Treasury & ALM scope. This application is based on KONDOR+. The candidate will join the Singapore team to support KONDOR+ application and BLOFI, an CACIB in-house application.
Main responsibilities
- Provide functional and technical expertise on KONDOR+.
- Requests management (users and others IT teams)
- Operations management
- Application monitoring
- Incident Management
- Problem Management
The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
Qualifications and Profile
- Candidates should have 5+ years experience in support activity.
- Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
- Candidates should have ITIL certification.
- Knowledge of major market regulatory body’s rules is an advantage
- Exposure to Capital Markets applications (E.g. Summit, Kondor+ Murex, Calypso…) is an advantage
- Should be able to do
- SLA & KPI management, Client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution
- Knowledge in Capital Market FO/BO environment is an advantage
- Strong knowledge in Configuration Management
- Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
- Knowledge of monitoring solution ITRS Geneos is an advantage
- Good knowledge Microsoft Office
- Careful observance of standards and processes
- Excellent communication and interpersonal skills
- Strong analytical or troubleshooting skills
- Ability to work well under pressure
- Autonomous, self motivated and excellent team player
- Strong perseverance and diligence towards attaining goals and effective time management
- Self-starter and ambitious
Education & Work Experience:
- Expert level (min. 5 years)
- Master’s degree in relevant specialities
Note: If person is strong in some skills and weak in others, CA-CIB will make efforts to train the person in relevant areas.
Shift Timings:
Person will have to work in shifts as support is requiring 24H/5 Support.
(7:00 ~ 16:00) (16:00 ~ 1:00 next day) (23:00 ~ 8:00)
Interested applicants, please email your resume to Shaun Quek Yew Meng
Email: [email protected]
CEI Reg No: R1660732
EA Licence No: 99C4599
