Job Expectations
- Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and inquiries.
- Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
- Build connections with in-house guests and those on extended stays, offering assistance as needed.
- Conduct courtesy calls to guests, ensuring their comfort and satisfaction.
- Stay well-informed and updated on all tourist-related information.
- Manage and maintain stock of promotional materials for daily operations.
- Approach any additional tasks assigned by superiors diligently and professionally.
Requirements
- Minimum completion of PSLE or its equivalent.
- Able to work rotating shifts, weekends and Public Holidays.
- Positive attitude with an outgoing personality and good communication skills.
- Those without experience are welcome to apply.
